Step inside Zoom’s cutting-edge London office, designed in collaboration with Unispace and Downstream, and experience a new approach to work and collaboration. Situated in Holborn, this 18,000-square-foot office redefines what a modern workspace can be, blending physical and digital elements to create a flexible, hybrid environment for both employees and visitors. The new space is a showcase of Zoom’s latest technological innovations and product offerings, embodying a commitment to adaptive, transformative workplace design.
Spaces for engagement and experience
The office is divided into two distinct areas: the Engagement Hub for Zoom’s growing workforce and the Experience Centre (EC) for clients. The EC immerses clients in Zoom’s products, philosophies, and future-forward innovations. Interactive digital elements allow visitors to directly engage with Zoom’s offerings, creating an immersive brand experience. Meanwhile, the Engagement Hub supports Zoom’s flexible working ethos, with various space types and layouts catering to the needs of hybrid and remote teams.
Highlights in the Experience Centre include the Lens Wall, an expansive LED display connecting different office areas, and the Discovery Showcase, an interactive space for product demonstrations. The “Boardroom of the Future” features a striking 8K LED screen and advanced audio-visual technology, setting a new standard for executive collaboration spaces.
A collaborative approach to design
The design of Zoom’s London office was a collaborative effort involving input from Zoom’s leadership, ensuring the space would embody the company’s strategic vision and core values. The adaptable design caters to different working styles, featuring flexible layouts and advanced audio-visual systems. Sustainability was also a key focus, with environmentally friendly materials and energy-efficient practices integrated throughout the office, aligning with Zoom’s commitment to ecological responsibility.
Health and wellness at the core
With a strong focus on employee wellness, Zoom’s new office features ergonomic furnishings, adjustable desks, and abundant natural light, creating a bright and uplifting workspace that promotes physical well-being and productivity. Thoughtful design elements encourage movement, comfort, and mental well-being, helping employees stay energised throughout the day.
Vibrant branding
Zoom’s brand identity is woven seamlessly into the office design, with vibrant colour accents and prominent logo displays throughout. The Lens Wall serves as a dynamic focal point for meetings and presentations, reinforcing Zoom’s culture of innovation and engagement.
Immersive and sustainable features
The office also boasts unique, interactive features, such as the Discovery Showcase, which engages clients through cutting-edge multi-touch LED displays. The boardroom, with its 8K screen and advanced audio-visual setup, sets a benchmark for collaborative executive spaces.
A bespoke tapestry, crafted from 3,500 recycled plastic bags by Nicaraguan artisans in partnership with Unispace’s Art for Impact initiative, symbolises Zoom’s dedication to sustainability. The office design achieved LEED Gold certification, highlighting the company’s commitment to environmental stewardship and setting a standard for sustainable workplace design.
A vision for the future of work
Zoom’s London hub isn’t just an office; it’s a dynamic, hybrid workspace that reflects the company’s forward-thinking vision for the future of work. Designed to enhance both employee experience and client engagement, this space stands as a model for evolving workspaces, meeting the needs of a digitally connected workforce while setting new standards for collaboration and customer interaction.
This article references information and insights originally featured in Work Design Magazine, detailing the design and features of Zoom’s new London office.
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