Ocado’s Global Head of Wellbeing & Inclusion, Arti Kashyap-Aynsley, is perfectly placed to speak about empathy because – not only does she have a remit for employee wellbeing – she is also a qualified coach, voracious reader and listener on the topic, and a mum. As well as this, she’s held pastoral roles in companies … Continue reading What does empathy at work actually look like?