If you work in the world of EAPs, or workplace wellbeing generally, you’re bound to have seen the negative headlines in the press recently about Health Assured. The BBC, for example, ran with the headlines ‘Confidential counselling calls were eavesdropped on by strangers’ and then ”Eavesdropping’ helpline provider has accreditation suspended’. The function of news … Continue reading Those negative news stories: Health Assured gives us their side of the story