With billions of passenger journeys each year, Transport for London (TfL) operates at a scale where safety is non-negotiable. Among the many factors that influence safe and effective operations, fatigue stands out as both a persistent challenge and a critical risk. TfL’s organisation-wide fatigue management programme, which supports around 29,000 directly employed colleagues, sets clear … Continue reading Reaching the frontline: how TfL is strengthening fatigue management through shift-worker engagement