It feels like there is more conflict than ever at all levels of society, between individuals, within organisations, in government and globally. Workplace conflict is an ever-increasing issue. In 2021 Acas.org.uk estimated that an average of 485,000 employees resign each year as a result of conflict. The cost of replacing them is £2.6 billion each year and lost output amounts … Continue reading How to de-escalate conflict in the moment