“A challenging banking environment, in the midst of a cost-of-living crisis caused by the highest annual rate of inflation in 40 years, means banks have needed to prioritise employee wellbeing like never before. We’ve seen that happening across the sector, as banks have developed more comprehensive and inclusive wellbeing strategies, addressing a wider range of wellbeing needs than ever.
We’ll be exploring the ways they’ve done that in the different sections of this report. For now, we’re going to explore the changes and the challenges that form the backdrop to all that banks have been doing on the wellbeing front.”