Barnett Waddingham: Employee resilience – HR guidebook 2023

Barnett Waddingham conducted a survey involving 3,000 participants comprising of both full-time and part-time employees across various industries and locations in the country. The survey measured resilience against tangible factors such as job satisfaction, money, and support, as well as intangible factors such as goals, purpose, and belonging. This allowed for the classification of respondents into two distinct groups based on their level of resilience – ‘positive’ and ‘negative’.

Based on the survey findings, Barnett Waddingham has produced a guidebook for HR professionals, outlining key actions that can be taken to enhance employee resilience. The guidebook aims to help HR professionals to support and improve the resilience of their employees in the face of daily challenges. The survey results indicated that unhappiness (25% of respondents) was a more significant reason for changing jobs than pay (20% of respondents), which suggests that organizations risk losing valuable talent if their employees are not equipped to deal with challenging situations.


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