“Now in its third year, the IC Index — created by IoIC in partnership with Ipsos Karian & Box — is the UK’s most in-depth look at how employees experience internal communication. Drawing on the views of nearly 5,000 UK workers, the 2025 findings deliver a clear message: people are tired of distant leadership and vague, impersonal messaging. They want real conversations. They want to feel seen, heard and understood.
This year’s report highlights how care, connection and clarity are no longer “nice to haves” — they’re essential to trust, alignment and performance. When leaders are open, present and genuinely listening, communication has real impact.”
