What happens when a wellbeing strategy works for everyone, everywhere, with just one digital platform?
The challenge
A global employer with more than 10,000 people across 9 countries needed to unify its workforce through a wellbeing approach that worked across office teams, customer-facing roles, and hard-to-reach frontline staff.
Despite having multiple wellbeing initiatives in place, engagement was low, and employees were struggling to access support in a way that felt relevant to them.
Leaders knew they needed to move away from siloed solutions and take a more personalised, joined-up approach.
The strategy
In partnership with Personify Health, the organisation launched a centralised wellbeing platform designed to meet people where they are, no matter their location or role.
Key features included:
- Year-round, cross-team wellbeing challenges
- Personalised journeys for physical, mental, and financial health
- Integrated local benefits tailored to regional teams
- A gamified rewards system to build lasting habits
- Dedicated communication support from Personify Health to boost uptake
The results
The impact was immediate and wide-reaching:
- 62% employee engagement in a global step challenge
- 72% of previously inactive employees became more physically active
- 66% of high-risk individuals (classified as obese) saw meaningful weight loss
- A 10/10 Net Promoter Score (NPS) for the wellbeing programme from internal stakeholders
- Over 1,500 global employees enrolled in the first year
A company spokesperson said:
“We wanted a partner who understood that our employees work in very different environments—and could support them all through one unified platform.”
Want to see who the company is and exactly how they made it work? Read the full case study
