
Is the customer always right? Responding to third-party harassment at work
It won’t take much to imagine this scenario… An employee tells her manager that an important customer has made repeated personal comments and touched her

It won’t take much to imagine this scenario… An employee tells her manager that an important customer has made repeated personal comments and touched her

Burnout has become one of the biggest workplace wellbeing challenges facing employers. Yet despite growing awareness, many organisations are still responding to burnout only once

Most organisations now recognise menopause as a workplace issue. Awareness has improved significantly in recent years. More employers are introducing menopause policies, launching awareness campaigns

Most organisations want to be as supportive as they can possibly be when it comes to neurodiversity at work. Many are investing in awareness campaigns,

Most organisations have anti-harassment policies. Most will have delivered training. Some will have even carried out risk assessments. But, when issues or complaints arise, we
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