New Leaders’ Club Podcast: How do I get the BEST out of my suppliers? With Microsoft’s Karen Sancto

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One of our core missions at Make A Difference Media & Events is to use the collective power of our network of employers to influence the workplace culture, employee health, and wellbeing supplier landscape. We want to make it easier for you to navigate this space – to find credible suppliers and gain the knowledge you need to get real value from them.

We began this work with insights shared during a workshop at The Watercooler Event, featured in the article “Navigating the Maze: Shaping the Supplier Landscape with Our Collective Employer Voice.” We’re also driving this forward through the Make A Difference Suppliers’ Guide.

The conversation continues in this week’s episode of The Leaders’ Podcast, where Karen Sancto, EMEA Benefits Consultant at Microsoft, shares her expertise on getting the best out of suppliers – particularly when balancing long-term partners with newer, agile tech start-ups entering the wellbeing space.

She offers practical, instantly usable advice and, in an increasingly automated world, underlines the enduring importance of human relationships.

Listen right to the end to catch all of her strategies – and her answer to Suzy’s famous “alien question”!

Key points Karen addresses include:

  • Approaches to effectively navigating supplier relationships
  • Navigating data privacy
  • Building effective partnerships
  • Cultural considerations in supplier management
  • Measuring and scaling supplier management
  • The human element in supplier relationships
  • Fun and creativity in benefits management
  • Final tips and call to action

You can find out more about our Make A Difference Leaders Podcast here and download the podcast episode from your favourite podcast platform or from Spotify here:

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