One company that keeps cropping up during the conversations that I’ve been having with employers over the past few months is the enterprise platform Workday.
They’ve recently announced Workday Wellness, a new AI-powered solution that will provide companies with a real-time view into which benefits and wellbeing offerings their employees want and use.
Workday Wellness will empower companies with AI-driven recommendations on how to improve their benefits programme so they can deliver a more personalised wellbeing experience for their employees.
Cristina Goldt, general manager of workforce and pay, Workday explained: “By harnessing the power of data and AI, Workday Wellness will empower companies to make more informed decisions about their benefits and wellness offerings – ultimately leading to healthier, happier, and more engaged workers.”
AI-powered insights and experiences via real-time data exchange
Companies that want to access their benefits and wellbeing data – e.g. participation, utilisation, claims, and more – have to ask their providers for it, which can take weeks and may be out of date by the time it’s received. Workday Wellness facilitates a real-time data exchange between employers and wellbeing partners to make it easier for companies to access and view this data in real-time.
This exchange will also empower wellbeing partners and companies with faster, more accurate insights into which offerings employees are using. This enables them to improve programmes and seamlessly add new offerings within Workday Human Capital Management (HCM) to adapt to employee needs. This also helps wellbeing partners to see how their plans are doing, improve them, and enrol customers faster.
Using employee feedback and wellbeing data to understand what employees want
Leveraging Workday Illuminate and employee sentiment data from Workday Peakon Employee Voice, Workday Wellness will help companies to understand how employees feel about their wellbeing offerings in real-time. For example, it can show if employees want child care assistance, early retirement options, more mental health or dental selections, better paid leave programmes, and more. This helps companies create and invest in wellbeing programmes that employees really want.
Workday Wellness has also been designed to give companies a clear and comprehensive view of all their benefits programmes. It includes alerts for underused programmes and provides actionable, AI-driven recommendations to improve them – enabling companies to deliver personalised programmes that drive engagement and reduce costs.
Next steps
This kind of solution, that enables seamless agility and personalisation in line with employee needs, could be transformative in embedding proactive support of employee health and wellbeing right across organisations. I’m looking forward to finding out more.
Workday Wellness will be available to Workday HCM early adopter customers in early 2025.
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