Tesco has announced its continued commitment to employee wellbeing through a renewed partnership with Wellhub, extending enhanced wellbeing benefits to its more than 300,000 workforce across the UK.
As part of this strategic renewal, Tesco is relaunching the Wellhub programme with significant platform improvements designed to simplify access and boost usage.
What really stands out is that the partnership is designed to tackle challenges that many employers are facing when it comes to meeting the needs of diverse, disparate and complex workforces:
- It introduces a streamlined one-click registration process (replacing an eight-click process) that could significantly boost adoption rates – a key challenge for HR professionals
- It now serves varied employee groups, from store colleagues to delivery drivers, to office teams, each with different schedules and locations, addressing a key challenge for large retailers with complex workforce structures
- It provides enhanced family coverage that allows employees to add family members at accessible price points, reflecting the shift toward benefits that support whole-life wellbeing rather than individual workplace perks
The journey
What began in January 2019 as access to fitness facilities has developed into a comprehensive wellbeing platform addressing Tesco’s three pillars of wellness: healthy body, healthy mind, and nutrition. With +25,000 Tesco employees already enrolled and experiencing transformative benefits through Wellhub, the relaunch aims to extend these advantages to more of their workforce.
“After six years of partnership, Wellhub has evolved from simply being a gym benefit, by becoming a more holistic proposition, aligning with our wellbeing strategy,” said Dhavani Bishop, Head of Group Colleague Health & Wellbeing at Tesco. “The increased accessibility of physical locations and the range of choice appeals to our diverse colleague base. With the streamlined one-click registration, access to physical fitness, mental wellbeing and family health we’re excited to relaunch this enhanced programme across our UK and ROI businesses.”
Key benefits for Tesco employees:
- Enhanced User Experience: The Wellhub app has evolved to become more user-friendly, with a streamlined one-click registration process replacing the previous eight-click flow, effectively removing key barriers to participation
- Addressing Diverse Workforce Needs: Solutions have been refined over six years to accommodate Tesco’s varied workforce across head offices, stores, and delivery operations with their differing schedules and locations
- Accessibility and Convenience: From the initial 1,400 to 3,000 fitness facilities, the network has expanded to provide convenient options for employees in many different locations
- Options at every price point: Employees can access fitness solutions across multiple price brackets, making wellbeing accessible to all budget levels
- Family-Inclusive Benefits: Employees can easily add family members to their plan at a price point that works for them.
- Specialised Wellbeing Programmes: Resources for specific employee resource groups have been developed, including parents’ wellbeing and women’s health initiatives
- Engagement Through Challenges: The partnership includes business-wide wellness challenges that drive participation in overall health and wellbeing activities
Q & A with Tesco leadership
Q: How are you measuring success beyond enrollment numbers?
“With the introduction of Wellhub for Companies, we now have real-time access to data that helps us go far beyond just tracking enrollments. We’re looking at how colleagues are actually engaging — how often they’re using the platform, what types of wellbeing resources they’re drawn to, and whether they’re returning regularly.”
Q: Why expand the partnership now, and how does this address the realities of retail work?
“Wellhub has already been a fantastic partner in helping us support our employees’ wellbeing. As the relationship has evolved, it’s become clear that there’s even more potential to integrate the platform into our daily employee experience and drive greater impact”
“Accessibility is key to helping us drive engagement for all our colleagues wherever they work. The new one-click registration and the wider range of options will mean all our colleagues have access to support that fits their needs and lifestyle. This next chapter is about deepening what’s already working and bringing even more value to our colleagues.”
The renewed partnership will continue to highlight the platform’s flexibility, accessibility, and comprehensive wellbeing approach that has evolved significantly since its 2019 launch.
For more information about how Wellhub visit wellhub.com.
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