
National Grid: how giving call handlers autonomy boosted wellbeing and profits
Call centres are traditionally associated with large, noisy, open plan offices with workers packed in, with clear guidelines on things like start times, end times

Call centres are traditionally associated with large, noisy, open plan offices with workers packed in, with clear guidelines on things like start times, end times

Creating an environment where neurodivergent colleagues can be themselves and thrive is a priority to accountancy firm KPMG, mindful that ‘masking’ their conditions – where

At Make A Difference Media we’re seeing an increased awareness of the need to support women’s health in the workplace – particularly around menopause and

Like many companies, energy company RWE found its workforce felt depleted and disconnected in the wake of COVID-19 with some colleagues being at risk of suffering burnout.

With the pandemic leaving many families facing increased pressures and demands, wellbeing resources and support have become more and more important for forward thinking employers.

We first published this article back in 2022, but the insights shared are just as relevant now. Companies are increasingly looking at how they collect

A bespoke wellbeing strategy run by Rener Wellbeing, where there was top down buy-in and employees came in with an open mind, all contributed to

Interview with Jane Rhodes, head of global mobility at travel company TUI Covid-19 has changed employee expectations around flexibility and trust at work for good.

They say sport has the power to change lives and that has certainly been brought to the fore during the COVID-19 pandemic. Lockdowns restricted the

When athletes need space to tend to their mental and behavioural health needs, are the coaches, parents, teammates, and others in their lives receptive to
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