Special edition Leaders Podcast: More employees than ever are off sick. What should employers do? With Sir Charlie Mayfield

Image of Sir Charlie Mayfield and Suzy Bashford alongside the Make a Difference Leaders Podcast logo

In this special edition of our Leaders Podcast, Suzy Bashford is joined by Sir Charlie Mayfield, former chairman of the John Lewis Partnership and co-chair of Keep Britain Working.

Here at Make a Difference Media, we’ve been following Sir Charlie’s work and that of the Vanguard employers with interest and enthusiasm as momentum builds.

Whether or not you’ve read the latest update, Keep Britain Working: a national growth opportunity, this podcast is well worth a listen. It’s the first time I’ve heard Sir Charlie elaborate on the thinking behind some of the proposals – ideas that sound promising but need a little more explanation to capture the attention of a wider audience.

Sir Charlie discusses the growing number of people becoming economically inactive and the significant impact this is having on UK productivity and the economy, as well as on individuals’ lives and wellbeing.

He explores why returning to work can be so difficult after someone leaves for health reasons, arguing that the UK lacks the systems, incentives and data needed to support health in work. Too often, responsibility falls to individuals and the NHS. He also makes the case for “rehumanising” workplaces through better relationships, earlier intervention and more consistent contact between employers and employees.

The conversation also explores progress among more than 200 Vanguard employers and mayoral authorities, and the proposed workplace health system built around shared responsibility, plans to help people stay in or return to work, access to case managers and rapid treatment, and better use of data. Sir Charlie discusses a confidential prototype app designed to help generate the intelligence needed to support this approach.

Ultimately, he sees Keep Britain Working as a major opportunity to boost growth and productivity. “Growth hiding in plain site”, with benefits for SMEs and young people as well as larger employers. He also considers how AI could play a supportive role.

You can listen to the episode here, on Spotify, or wherever you get your podcasts.

Time stamp of conversation:

00:00 Welcome to Make a Difference Leaders

00:44 Meet Charlie Mayfield

02:14 Why Workplaces Fail Health

04:15 Vanguard Employers Explained

04:44 SMEs and Human Work

07:00 Sharing Lessons Beyond Vanguards

09:13 Health as Growth Engine

12:33 Fear and Stigma Barriers

15:23 Early Intervention for Mental Health

19:26 Workplace Health System Blueprint

21:05 Stay In Touch Days

21:22 Case Managers And Care

23:02 Data Driven Visibility

24:45 Building Trust To Speak Up

26:33 Confidential Workforce App

30:13 Beating Complexity At Work

34:44 Helping Young People Thrive

38:31 AI And Rehumanising Work

42:56 Final Thanks And Wrap

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